Privacy Policy

Last updated: July 15, 2026

Etherfolk LLC respects the privacy of visitors and customers of etherfolk.org.

This Privacy Policy explains what information Etherfolk collects, how it is used, when it may be shared, and the choices available to you.

By using this website, placing an order, subscribing to communications, or contacting Etherfolk, you acknowledge the practices described below.

Who We Are

Etherfolk is an independent art and publishing studio operated by:

Etherfolk LLC
Naples, Florida
United States

For the purposes of applicable data-protection laws, Etherfolk LLC is responsible for the personal information collected directly through this website.

Information We Collect

The information collected depends on how you interact with the site.

Information You Provide

You may provide personal information when you:

  • place an order;

  • create or use a customer account;

  • subscribe to email communications;

  • submit a contact form;

  • contact Etherfolk about an order or product;

  • request a cancellation, replacement, or refund.

This information may include:

  • name;

  • email address;

  • billing and delivery address;

  • telephone number;

  • order and transaction details;

  • product selections;

  • customer-service correspondence;

  • photographs submitted in connection with a damaged or defective product;

  • any other information you choose to provide.

Payment Information

Payments are processed through third-party payment providers made available through Squarespace Commerce.

Etherfolk does not directly receive or store your complete credit-card number or payment-account credentials. Payment providers process this information according to their own privacy and security practices.

Etherfolk may receive limited transaction information, such as:

  • payment status;

  • transaction identifier;

  • payment method type;

  • billing name and address;

  • fraud or verification results;

  • refund information.

Information Collected Automatically

When you visit etherfolk.org, certain information may be collected automatically by Squarespace and other approved service providers.

This may include:

  • IP address;

  • browser and device type;

  • operating system;

  • referring website;

  • pages viewed;

  • links selected;

  • approximate location;

  • dates and times of visits;

  • shopping-cart and checkout activity;

  • cookie and analytics identifiers.

Squarespace uses necessary cookies to operate site functions and may use analytics or performance cookies depending on the site settings and your consent choices.

How We Use Information

Etherfolk may use personal information to:

  • process and fulfil orders;

  • arrange production and delivery;

  • communicate about purchases;

  • provide tracking information;

  • respond to customer-service requests;

  • evaluate cancellations, refunds, replacements, or damage claims;

  • prevent fraud and misuse;

  • maintain transaction and tax records;

  • improve the website, products, and customer experience;

  • understand how visitors use the site;

  • send marketing communications when permitted;

  • comply with legal and regulatory obligations;

  • establish, exercise, or defend legal claims.

Etherfolk uses personal information only for legitimate business purposes, to perform a contract with you, with your consent where required, or to comply with the law.

How Information Is Shared

Etherfolk does not sell personal information.

Information may be shared only as reasonably necessary with service providers that support the operation of the store.

Squarespace

This website is hosted by Squarespace, which provides website hosting, commerce, checkout, analytics, customer-account, and related services.

Squarespace may process visitor and customer information as part of providing those services. Its own privacy practices apply to information it processes through the platform.

Payment Providers

Payment information is shared with the payment processor selected at checkout so the transaction can be authorized, completed, refunded, or reviewed for fraud.

Production and Fulfilment Partners

Because Etherfolk products are made to order, customer information may be shared with professional production and fulfilment partners.

The information shared may include:

  • customer name;

  • delivery address;

  • telephone number, where required by the carrier;

  • ordered product and selected options;

  • shipping method;

  • information necessary to produce, pack, and deliver the order.

These partners receive only the information required to fulfill the purchase.

Shipping Carriers

Delivery information may be shared with postal services, couriers, freight providers, customs authorities, and tracking services.

Professional and Technical Service Providers

Information may also be processed by providers that assist with:

  • website hosting;

  • email delivery;

  • analytics;

  • security;

  • fraud prevention;

  • customer support;

  • accounting;

  • tax administration;

  • legal compliance.

Legal Disclosures

Etherfolk may disclose information when reasonably necessary to:

  • comply with a law, court order, subpoena, or lawful government request;

  • enforce site terms or policies;

  • investigate fraud, abuse, or security threats;

  • protect the rights, safety, property, or interests of Etherfolk, its customers, or others;

  • complete a business reorganization, merger, sale, or transfer of assets.

Cookies and Similar Technologies

Cookies are small files stored on a visitor’s device.

Etherfolk and its service providers may use:

  • necessary cookies, which support essential functions such as navigation, checkout, account access, security, and shopping carts;

  • analytics and performance cookies, which help measure traffic and understand how visitors use the site;

  • preference cookies, which remember selected settings;

  • marketing cookies, where enabled, which may be used to measure advertising or present more relevant content.

Squarespace distinguishes necessary cookies from non-essential analytics and performance cookies.

Where required, visitors are given an opportunity to accept or decline non-essential cookies through the site’s cookie banner.

You may also restrict cookies through your browser settings. Disabling necessary cookies may prevent parts of the website or checkout from functioning correctly.

Analytics and Advertising

Etherfolk may use Squarespace Analytics and other measurement tools to understand site activity, product interest, traffic sources, and purchasing patterns.

The site may also use advertising or conversion-measurement services, including services connected with Google Merchant Center or advertising platforms.

These services may collect information through cookies or similar technologies, subject to your consent where required.

Tools actually installed, such as:

  • Google Analytics;

  • Google Ads;

  • Meta Pixel;

  • Pinterest Tag;

  • TikTok Pixel;

  • Klaviyo;

  • Mailchimp.

Email Communications

When you place an order, Etherfolk may send transactional emails concerning:

  • order confirmation;

  • production;

  • shipment;

  • tracking;

  • customer-service issues;

  • cancellations;

  • refunds;

  • replacements.

Transactional messages are necessary to administer the purchase and are not marketing communications.

Marketing emails are sent only where permitted. You may unsubscribe using the link included in a marketing email or by contacting connect@etherfolk.org.

Unsubscribing from marketing does not prevent Etherfolk from sending necessary order or customer-service messages.

Data Retention

Etherfolk retains personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • whether an order remains active;

  • customer-service and warranty needs;

  • accounting and tax obligations;

  • fraud prevention;

  • legal limitation periods;

  • disputes or claims;

  • consent and marketing preferences.

Order and transaction records may be retained for the period required by applicable tax, accounting, and business laws.

Information that is no longer required may be deleted, anonymized, or retained in a restricted form when legally necessary.

International Processing

Etherfolk is based in the United States and serves customers in multiple countries.

Personal information may be processed in the United States or in other countries where Squarespace, payment providers, fulfilment partners, carriers, or other service providers operate.

Those countries may have privacy laws different from those of your place of residence.

Where required, Etherfolk and its providers use appropriate legal safeguards for international transfers of personal information.

Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

  • request access to personal information;

  • request correction of inaccurate information;

  • request deletion;

  • object to or restrict certain processing;

  • withdraw consent;

  • request a portable copy of information;

  • opt out of marketing communications;

  • lodge a complaint with a data-protection authority;

  • appeal a refusal of a qualifying privacy request.

These rights are subject to applicable law and may have exceptions. For example, Etherfolk may need to retain order information for tax, fraud-prevention, contractual, or legal purposes.

To make a request, contact:

connect@etherfolk.org

Include enough information to identify the relevant account or transaction. Etherfolk may need to verify your identity before completing a request.

EU privacy rules require businesses covered by the GDPR to explain purposes, categories of information, recipients, retention, and individual rights.

United States Privacy Rights

Residents of certain US states may have additional rights under state privacy laws.

Depending on the applicable law and Etherfolk’s obligations, those rights may include access, correction, deletion, portability, and the ability to opt out of certain forms of targeted advertising, profiling, sharing, or sale.

Etherfolk does not sell personal information for money.

Where applicable, requests may be submitted to connect@etherfolk.org.

Children’s Privacy

Etherfolk does not knowingly collect personal information from children under 13 through this website.

The store is intended for adults who can enter into purchases or for minors using the site with the involvement of a parent or legal guardian.

If you believe a child has provided personal information without appropriate authorization, contact connect@etherfolk.org.

Data Security

Etherfolk uses reasonable administrative, technical, and organizational measures intended to protect personal information.

The website and checkout are operated through Squarespace, which uses security protocols for its hosted and commerce services.

No website, transmission method, or storage system can be guaranteed completely secure. Customers should use caution when transmitting information online and protect their account credentials where applicable.

Third-Party Links

The site may contain links to third-party websites, archives, social networks, payment services, or other external resources.

Etherfolk does not control the privacy practices of those websites. Their own terms and privacy policies govern information submitted to them.

Changes to This Policy

This Privacy Policy may be updated when the website, services, providers, or legal requirements change.

The revised version will be posted on this page with a new “Last updated” date. Material changes may also be communicated through the website or by email where appropriate.

Contact

Questions or requests concerning privacy may be directed to:
connect@etherfolk.org